Last updated August 1, 2026
When you sign up, we collect your name, business contact information, and billing details. Once you're using the Service, your shop's own data — aircraft, customers, work orders, parts, and related records — is entered and stored by your organization.
We use your account information to operate your subscription, send login and billing communications, and provide support. Your shop's operational data is used only to run the Service for your organization — never for any other purpose.
We do not sell, rent, or share your data with third parties for marketing purposes. Data is only shared with the service providers necessary to run AeroCoreMX itself (for example, our email delivery and payment processing providers), each bound to protect it.
Every subscriber's data is stored in a completely separate, isolated database from every other subscriber. No shop can see another shop's records.
AeroCoreMX is hosted entirely on US-based servers.
Passwords are stored using industry-standard one-way hashing — we never store or have access to your actual password. Digital sign-off within the Service uses a separate PIN, verified server-side at the moment of signing.
Payment card details are handled directly by our payment processor and never stored on AeroCoreMX's own servers.
Subscriber databases are backed up on a regular automated schedule to guard against data loss.
If you cancel your subscription, your data remains accessible in read-only form for 90 days, then is locked. It's retained for a total of three years from your cancellation date before becoming eligible for permanent deletion.
You can request an export of your data at any time while your account is active or within your 90-day post-cancellation window. Contact us to request account or data deletion outside the normal retention schedule.
We may update this Privacy Policy from time to time; the "last updated" date above will reflect the most recent revision.
Questions about this policy? Reach us at [email protected] or 317-699-2234.